| |
|
|
|
Office |
|
1.
|
The office location was convenient and easy
to find. |
|
|
2.
|
The office parking lot was clean and
professional. |
|
|
3. |
I was able to find a spot to park without a
problem. |
|
|
4. |
The office was professional and clean. |
|
|
5. |
I felt a sense of privacy in your office. |
|
| |
|
|
|
Staff |
|
|
1.
|
A staff member greeted me as I entered the
office. |
|
|
2.
|
Every time I visit the office, a staff member
is there. |
|
|
3.
|
The staff was friendly and easy to work with. |
|
|
4.
|
The staff was knowledgeable about my policy. |
|
|
5.
|
The staff was knowledgeable about my bill. |
|
| |
|
|
|
Agent |
|
| |
|
|
|
1.
|
The agent was helpful. |
|
|
2.
|
The agent was willing to
work with my schedule. |
|
|
3.
|
The agent was knowledgeable. |
|
|
4.
|
The agent offered to discuss
life insurance with me. |
|
|
5.
|
I will recommend this agency
to friends and family. |
|
| |
|
|
